We care about your personal data. This policy explains what data we collect through the parkingvic.com website, why, how long we keep it and what rights you have, under Regulation (EU) 2016/679 (GDPR) and Romanian law. The data controller is ParkingVic (parkingvic.com, [email protected]). Data protection contact: [email protected].
1. Data we collect
Through the contact form we collect the data you send us:
- name, email address, phone number (optional);
- company or association, if you fill it in;
- the form details (interest, size, timeline) and your message.
2. Technical data
For site security and abuse protection, your IP address is used temporarily to limit the number of submissions; we do not store it in clear, only as a non-identifying hash kept in server memory for at most one hour. The anti-bot check is provided by Cloudflare Turnstile, which may process technical device data. Hosting servers may keep standard technical logs (IP address, browser, page requested) for security and troubleshooting.
3. Purposes and legal bases
We process data to:
- reply to your request and send you a quote or demo (Art. 6(1)(b) — pre-contractual steps at your request);
- keep the site secure and prevent abuse (Art. 6(1)(f) — legitimate interest);
- analyze site usage, only with your consent given in the cookie banner (Art. 6(1)(a));
- meet legal obligations where applicable (Art. 6(1)(c)).
4. How long we keep data
Form data is kept for the duration of the commercial discussion and afterwards for at most 24 months from the last communication, unless you become a customer (then the contract and statutory archiving obligations apply) or ask us to delete it sooner. Cookie preferences are kept for 180 days.
5. Who we share data with
Data may be accessible to providers that help us run the site, acting as processors:
- the hosting provider (Vercel Inc.);
- the email (SMTP) provider we use to receive and send messages;
- Cloudflare (anti-bot verification);
- Google (only if you accepted analytics cookies and they are enabled).
6. Transfers outside the EEA
Some providers may process data outside the European Economic Area. In that case we rely on appropriate safeguards such as the European Commission's standard contractual clauses or adequacy decisions.
7. Data processed through the ParkingVic platform
Data collected by our customers' parking systems (for example license plates, vehicle photos, phone numbers, access logs) is processed by the customer who runs the parking, as controller. ParkingVic generally acts as processor under a data processing agreement. Retention periods for photos and logs are configurable by the customer. If you have a question about your data in a parking lot, please contact that parking's administrator.
8. Your rights
You have the right of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent at any time without affecting earlier processing. We do not make decisions based solely on automated processing that produce legal effects on you from form data.
Contact us at [email protected]. We reply within 30 days.
9. Complaints
If you believe your rights are infringed, you may lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP), 28-30 G-ral. Gheorghe Magheru Blvd., Sector 1, Bucharest, www.dataprotection.ro.
10. Security
We apply appropriate technical and organizational measures: encrypted connection (HTTPS), access limits, protection against abuse and automated submissions. No system can guarantee absolute security.
11. Children
The site is not aimed at children under 16 and we do not knowingly collect their data.
12. Changes
We may update this policy. The version in force is the one published here, with its last-updated date.